Don’t worry Angelz, we’re still running business as usual.😁 All the necessary precautions are being put in place to ensure the safety of our customers and staff.🌈

Take care and be safe 💖 We are always here for you.

 

1. ARE YOU STILL SHIPPING ORDERS?

Yes!  we will use the Priority Shipping Service for every order.

2. HOW LONG DOES THE SHIPPING TAKE NOWADAYS?WILL MY ORDER BE DELAYED?

It depends on the situations in different countries.

Shipping time UPDATES - 22th April, 2022: 

We feel so sorry the processing time might be take 3-7 days due to the strict traffic control/limited flights and public holidays in our country.

United States:  7-12 Business Days (may be delay for 3-5 working days)

*So sorry the DHL express shipping service for US order EUR€150+ are unavailable since March 28,2022. We'll use Priority Shipping service for you.

United Kingdom:6 - 10 Business Days

Germany:7- 12 Business Days 

Italy/France: 7 - 12 Business Days 

Australia: 10 -15 Business Days

Canada : 10 - 45 Business Days 

Japan: 6-10 Business Days

Other: 10-45 Business Days (sorry we stop shipping service to Russia/Brazil)

Feel free to contact our customers care team for tracking your pacakge.

3. We will update news Here and on Instagram @sugarandvapor as the COVID-19 situation changes.